Returns & Exchanges
At Something Went Wrong, we believe your fashion choices should be effortless, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Whether the fit wasn't quite right or you've changed your mind, we are here to ensure your experience stays seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is unworn.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing